Authentic Voice

Tom Yonashiro
7 min readFeb 2, 2024

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In the landscape of corporate leadership, the art of communication stands as a pivotal pillar of success. Within the vast arsenal of tools and strategies available to leaders, one element distinctly overshadows the rest: the essence of authenticity.

Let’s delve into the impact of authentic communication, setting it against the often encountered backdrop of polished, PR-driven narratives in the corporate world. At the heart of our discourse is a simple yet profound notion: the authentic voice of a leader, unvarnished and genuine, wields more influence and fosters deeper connections than any meticulously crafted corporate spiel.

Through this lens, we will unravel the dichotomy between the necessity of executive summaries due to time constraints and the professed extensive reading habits of leaders. This juxtaposition raises questions about the depth of engagement and understanding in leadership communication.

Executive Summaries and Extensive Reading

The corporate world often operates on the dichotomy of efficiency versus depth. On one hand, executive summaries serve as a testament to the time constraints faced by leaders, distilling complex reports into digestible insights. This practice acknowledges the demanding schedules of executives, necessitating a streamlined approach to information consumption.

Conversely, the same leaders often tout their extensive reading habits in public forums, showcasing a commitment to intellectual growth and continuous learning. This dichotomy presents a curious paradox: the claim of scarce time for in-depth report reading contrasts sharply with the leisurely pursuit of book reading. It begs the question of where the line is drawn between the necessity for brevity in professional contexts and the apparent abundance of time for personal intellectual endeavors.

This juxtaposition not only highlights the complex demands on executive time but also raises questions about the depth of engagement with the material directly pertinent to their business. The reliance on executive summaries, while practical, may inadvertently foster a surface-level understanding of critical issues, potentially impacting the quality of leadership and decision-making.

Professional Communications

The practice of utilizing so-called ghost and speech writers for crafting professional communications has become a norm in the executive echelons. This strategy enables leaders to disseminate insights and maintain a visible presence in the professional sphere without investing extensive personal time into content creation. However, this reliance introduces a degree of separation between the leader’s authentic voice and the public message.

The core of the issue lies in the authenticity of these communications. When the genuine experiences, insights, and personal tone of a leader are mediated through a ghost or speech writer, the resulting content, albeit polished and engaging, may lack the raw authenticity and conviction inherent in personal authorship. This can lead to a perceived disconnect, where messages are seen as crafted corporate narratives rather than sincere reflections or thoughts from the leader themselves.

Navigating this terrain requires a delicate balance. Leaders must find ways to utilize ghost or speech writing efficiently while ensuring that their authentic voice and personal insights are not lost in translation. Achieving this balance is pivotal in building trust and fostering genuine connections in an era where authenticity and transparency are highly valued.

Polished PR

The contrast between an executive’s authentic voice and the polished sheen of public relations (PR) content stands starkly in the corporate communication landscape. Authentic voice, characterized by its raw honesty, vulnerability, and personal touch, has the power to resonate deeply with audiences, creating a sense of connection and trust that often eludes more manicured content.

The authentic voice of a leader reflects their true thoughts, values, and convictions, unfiltered by the smoothing edges of PR. This authenticity can be particularly compelling, as it allows followers and employees to see the person behind the title, making leaders more relatable and approachable. It’s this genuine nature that can inspire teams, foster loyalty, and build a strong, cohesive organizational culture.

In contrast, while PR and marketing content are essential for presenting a professional and coherent brand image, they can sometimes lack the personal touch that makes communication genuinely engaging. When content is overly polished or feels distant from the leader’s true voice, it risks being perceived as insincere or disconnected from the realities and values of the audience it seeks to engage.

Leaders who manage to infuse their communications with their authentic voice, even in the presence of necessary PR considerations, find a powerful way to stand out. They demonstrate that genuine leadership is not about perfection but about honesty, integrity, and the willingness to connect on a human level.

Personal Writing

For leaders, personal writing extends beyond the mere act of communication; it serves as a critical tool for thought clarification, strategy refinement, and vision articulation. Engaging in personal writing allows leaders to distill their thoughts, confront complex ideas, and explore solutions in a reflective, nuanced manner. This process not only sharpens their thinking but also aids in aligning their actions and communications with their core values and objectives.

The practice of writing, be it through journaling, drafting memos, or composing articles, enables leaders to engage deeply with their ideas and beliefs. This deep engagement fosters a level of authenticity in leadership communication that is difficult to achieve through other means. When leaders share these personally crafted insights, whether in internal communications or public forums, they offer a glimpse into their genuine thought processes, making their leadership more transparent and accessible.

Furthermore, personal writing can serve as a foundation for more authentic external communications. By starting with their own reflections and insights, leaders can ensure that the content shared with wider audiences, though it may be polished for public consumption, remains rooted in their authentic voice and vision. This practice not only enhances the leader’s credibility but also strengthens the connection with their audience, demonstrating a commitment to genuine leadership and open dialogue.

A Culture of Authenticity

Leaders have a profound influence on organizational culture, and by prioritizing authentic communication, they can cultivate an environment where transparency, integrity, and genuine expression are valued. When leaders consistently demonstrate authenticity in their interactions — be it through acknowledging their vulnerabilities, sharing their learning journeys, or engaging in open and honest dialogues — they set a powerful precedent for the entire organization.

This culture of authenticity encourages team members to bring their full selves to their work, fostering an environment where diverse perspectives are celebrated and where individuals feel safe to express their ideas and concerns. Such an environment is conducive to innovation and collaboration, as employees feel empowered to share their insights and take creative risks.

Moreover, when leaders are authentic, they build trust within their organization. This trust is the foundation for strong relationships, high morale, and a resilient organizational culture that can weather challenges and embrace change. By leading through example, authentic leaders inspire others to adopt similar practices, creating a ripple effect that enhances the overall authenticity of the organization.

In this way, the commitment to authenticity becomes more than just a personal leadership trait; it transforms into a collective organizational value, shaping the way the organization communicates, operates, and engages with its broader community.

Balancing Professionalism with Authenticity

One of the nuanced challenges leaders face is maintaining a balance between authenticity and professionalism in their communication. Authenticity involves being true to oneself and transparent about one’s thoughts and feelings, while professionalism requires a certain level of decorum and adherence to workplace norms and standards. Striking the right balance is key to effective leadership communication.

Leaders can navigate this balance by being mindful of the context and audience for their communication. It’s about knowing when to share personal stories or insights that illuminate one’s values and vision, and when to maintain a more formal tone. Authenticity doesn’t mean oversharing or disregarding the boundaries of professional communication; rather, it’s about being genuine within the parameters of the situation.

Furthermore, leaders can employ empathy and active listening as tools to ensure their communication remains both authentic and professional. By considering the perspectives and sensitivities of their audience, leaders can tailor their message in a way that is true to their own voice but also respectful and considerate of those they are addressing.

Ultimately, the goal is for leaders to express their genuine selves in a way that resonates and connects with others, without compromising the professionalism that is essential in a corporate environment. This delicate balance enhances the leader’s credibility and relatability, making their communication more impactful and inspiring.

Authentic Leadership

The journey towards mastering authentic leadership communication is both intricate and rewarding. In a corporate landscape often dominated by polished narratives and superficial gimmicks, the genuine voice of a leader stands out as a beacon of integrity, trust, and connection. Authenticity in communication not only fosters deeper relationships with teams and stakeholders but also cultivates a culture of openness, innovation, and mutual respect within organizations.

Leaders who embrace their authentic selves, sharing their true thoughts, values, and vulnerabilities, inspire a level of loyalty and engagement that transcends conventional leadership paradigms. By balancing this authenticity with the requisite professionalism, leaders can navigate the complexities of corporate communication, ensuring their message not only resonates but also motivates and uplifts.

As we reflect on the themes discussed, from the paradox of executive summaries to the personal insights gained through writing, it becomes clear that authenticity should be the guiding principle in all facets of leadership communication. In doing so, leaders not only enhance their own effectiveness but also contribute to building more genuine, resilient, and dynamic organizations.

Image by mhouge

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Tom Yonashiro
Tom Yonashiro

Written by Tom Yonashiro

Ph.D. in Philosophy & Religion, seasoned in IT & cybersecurity marketing. A lay philosopher, I find awe in the pursuit of knowledge through writing.

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